Bibliography for MBM408: Block 3: Creating Management Advantage BETA

‘Acas: Help and advice for employers and employees’ (no date) Help and advice for employers and employees [Preprint]. Available at: http://www.acas.org.uk/index.aspx?articleid=1461.

Ackroyd, S. et al. (no date) The Oxford Handbook of Work and Organization. New York: Oxford University Press, Incorporated. Available at: https://go.openathens.net/redirector/city.ac.uk?url=https%3A%2F%2Facademic.oup.com%2Fedited-volume%2F38663.

Advisory, Conciliation and Arbitration Service - Representation (no date). Available at: http://www.acas.org.uk/index.aspx?articleid=1745.

Advisory, Conciliation and Arbitration Service - The Future of Workplace Relations Discussion Paper Series (no date). Available at: http://www.acas.org.uk/index.aspx?articleid=3544.

Advisory, Conciliation and Arbitration Service Advisory booklet - Flexible working and work-life balance (no date). Available at: http://www.acas.org.uk/index.aspx?articleid=1283.

Anupindi, R. (2012) Managing business process flows: principles of operations management. 3rd ed., International ed. Boston, Mass: Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

Anupindi, R. et al. (2013) Managing Business Process Flows. 3rd ed. Harlow: Pearson Education UK. Available at: https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

Bacon, N. (2006) ‘Theories of Human Resource Management’.

Blyton, P. et al. (2008) The SAGE Handbook of Industrial Relations. London: SAGE Publications. Available at: https://ebookcentral.proquest.com/lib/city/detail.action?docID=1024093.

Boxall, P.F., Purcell, J. and Wright, P. (2007) The Oxford handbook of human resource management. Oxford: Oxford University Press.

Breaugh, J.A. and Starke, M. (2000) ‘Research on Employee Recruitment: So Many Studies, So Many Remaining Questions’, Journal of Management, 26(3), pp. 405–434. Available at: http://journals.sagepub.com/doi/10.1177/014920630002600303.

Brown, D. and Reilly, P. (2013) ‘Reward and Engagement’, Compensation & Benefits Review, 45(3), pp. 145–157. Available at: https://doi.org/10.1177/0886368713497546.

Cappelli, Peter (2013) ‘HR for Neophytes.’, Harvard Business Review, 91(Issue 10), pp. 25–27.

Cappelli, Peter1,2 (AUTHOR) cappelli@wharton.upenn.edu (2008) ‘Talent Management for the Twenty-First Century.’, Harvard Business Review, 86(Issue 3, p74-81. 8p. 2 Color Photographs), pp. 74–81.

Chapman, Derek S., Uggerslev, Krista L., Sarah A. Paasentin, Kelly A., Jones, David A. (2005) ‘Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.’, Journal of Applied Psychology [Preprint], (5). Available at: https://search.ebscohost.com/login.aspx?direct=true&authtype=ip,shib&custid=s1089299&db=pdh&AN=2005-10696-009.

Christensen, Clayton M.1Hall, Taddy2Dillon, KarenDuncan, David S.3 (2016) ‘Know Your Customers’ “Jobs to Be Done”.  (cover story)’, Harvard Business Review, 94(Issue 9), pp. 54–60.

CIPD: The UK’s Professional Body for Human Resources and People Development (no date). Available at: https://www.cipd.co.uk/.

COMBS JAMES, LIU YONGMEI, HALL ANGELA, KETCHEN DAVID (2006) ‘HOW MUCH DO HIGH‐PERFORMANCE WORK PRACTICES MATTER? A META‐ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE’, Personnel Psychology, 59(3), pp. 501–528. Available at: http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.2006.00045.x/abstract.

David, D. and Rose, M.-H. (no date) ‘Performance Management That Makes A Difference: An Evidence-Based Approach’. Available at: https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Performance Management.pdf.

Dawsonera (2013) Contemporary human resource management: text and cases. Fourth edition. Edited by T. Redman and A. Wilkinson. Harlow: Pearson Education Limited. Available at: http://www.vlebooks.com/vleweb/product/openreader?id=CityUniLon&isbn=9780273757863.

‘Developing Leadership Talent’ (no date). Available at: https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/Developing%20Leadership%20Talent.pdf.

Edelman Marc, David C. (2015) ‘Competing on Customer Journeys.’, Harvard Business Review, 93(Issue 11, p88-7. 10p. 1 Color Photograph), pp. 88–7.

Employee Engagement and Commitment: A guide to understanding, measuring and increasing engagement in your organization (no date). Society for Human Resource Management. Available at: http://www.shrm.org/about/foundation/products/pages/employeeengagement.aspx.

‘Employee Engagement: Your Competitive Advantage’ (no date). Available at: https://www.shrm.org/ResourcesAndTools/business-solutions/Documents/Engagement%20Briefing-FINAL.pdf.

‘Engaging for Success: Enhancing Performance Through Employee Engagement’ (no date). Available at: http://engageforsuccess.org/wp-content/uploads/2015/08/file52215.pdf.

Fernández-Aráoz, Claudio, Groysberg, Boris, Nohria, Nitin (2011) ‘How to Hang On to Your High Potentials.’, Harvard Business Review, 89(Issue 10, p76-83. 8p. 1 Color Photograph, 1 Illustration), pp. 76–83.

Francine D. Blau and Lawrence M. Kahn (2007) ‘The Gender Pay Gap: Have Women Gone as Far as They Can?’, Academy of Management Perspectives, 21(1). Available at: https://0-www-jstor-org.wam.city.ac.uk/stable/4166284?pq-origsite=summon&seq=1#metadata_info_tab_contents.

Guest, D. (2014) ‘Employee engagement: a sceptical analysis’, Journal of Organizational Effectiveness: People and Performance, 1(2), pp. 141–156. Available at: https://doi.org/10.1108/JOEPP-04-2014-0017.

Huselid, Mark A., Beatty, Richard W., Becker, Brian E. (2005) ‘A Players or A Positions?’, Harvard Business Review, 83(12), pp. 110–117.

Integrating Marketing Communications: New Findings, New Lessons, and New Ideas | Journal of Marketing (no date). Available at: http://0-journals.ama.org.wam.city.ac.uk/doi/10.1509/jm.15.0419.

Jackman, Jay M. jayj@stanfordalumni.orgStrober, Myra H.1 myras@stanford.edu (2003) ‘Fear of Feedback.’, Harvard Business Review, 81(4), pp. 101–107.

Martin J. Conyon (2006) ‘Executive Compensation and Incentives’, Academy of Management Perspectives, 20(1). Available at: https://0-www-jstor-org.wam.city.ac.uk/stable/4166217?pq-origsite=summon&seq=1#metadata_info_tab_contents.

‘Multisource feedback: Lessons learned and implications for practice’ (no date) Human resource management, 46(2). Available at: http://onlinelibrary.wiley.com/doi/10.1002/hrm.20161/abstract.

Ogbonnaya, C., Daniels, K. and Nielsen, K. (2017) ‘Does contingent pay encourage positive employee attitudes and intensify work?’, Human Resource Management Journal, 27(1), pp. 94–112. Available at: https://doi.org/10.1111/1748-8583.12130.

Peiperl, Maury A.1,2 LearnDsgns@aol.com (2001) ‘Getting 360° Feedback Right’, Harvard Business Review, 79(Issue 1), pp. 142–147.

Peter Cappelli and JR Keller (2014) ‘Talent Management: Conceptual Approaches and Practical Challenges’, Annual Review of Organizational Psychology and Organizational Behavior, 1, p. : 305--331. Available at: https://go.openathens.net/redirector/city.ac.uk?url=http://www.annualreviews.org/doi/10.1146/annurev-orgpsych-031413-091314.

Ployhart, Robert E (2006) ‘Staffing in the 21st Century: New Challenges and Strategic Opportunities’, Journal of Management, 32(6), pp. 868–897. Available at: http://journals.sagepub.com/doi/abs/10.1177/0149206306293625.

Purcell, J. (no date) ‘Disengaging from engagement’, Human resource management journal, 24(3). Available at: http://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12046/abstract.

Purcell, John (1999) ‘Best practice and best fit: Chimera or cul-de-sac?’, Human Resource Management Journal, 9(3), pp. 26–41. Available at: https://www.proquest.com/publication/105951?accountid=14510.

Ready, Douglas A.1,2Hill, Linda A.3Thomas, Robert J.4 (2014) ‘Building a Game-Changing Talent Strategy.  (cover story)’, Harvard Business Review, 92(1), pp. 62–68.

Ryan, Ann MarieTippins, Nancy T (2004) ‘Attracting and selecting: What psychological research tells us’, Human Resource Management, 43(4), pp. 305–318. Available at: https://www.proquest.com/docview/222129432?pq-origsite=summon&accountid=14510.

Rynes, S.L., Gerhart, B. and Minette, K.A. (2004) ‘The importance of pay in employee motivation: Discrepancies between what people say and what they do’, Human Resource Management, 43(4), pp. 381–394. Available at: https://doi.org/10.1002/hrm.20031.

Schneider, Joan1Hall, Julie2 (2011) ‘Why Most Product Launches Fail.’, Harvard Business Review, 89(Issue 4, p21-23. 3p. 5 Color Photographs), pp. 21–23.

Shaw, J.D. and Gupta, N. (2015) ‘Let the evidence speak again! Financial incentives are more effective than we thought’, Human Resource Management Journal, 25(3), pp. 281–293. Available at: https://doi.org/10.1111/1748-8583.12080.

SHRM: The US Society for Human Resource Management (no date). Available at: https://www.shrm.org/.

Slack, N. and Brandon-Jones, A. (2018) Essentials of operations management. Second edition. Harlow, England: Pearson. Available at: https://ebookcentral.proquest.com/lib/city/detail.action?docID=5487636.

‘The Search for Executive Talent’ (no date). Available at: https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/The%20Search%20for%20Exec%20Talent.pdf.

Tim Walker (2017) ‘How much …? The rise of dynamic and personalised pricing’, Guardian [Preprint]. Available at: https://www.theguardian.com/global/2017/nov/20/dynamic-personalised-pricing.

Welbourne, T.M. (no date) ‘Employee engagement: Beyond the fad and into the executive suite’, Leader to leader, 2007(44). Available at: http://0-onlinelibrary.wiley.com.wam.city.ac.uk/doi/10.1002/ltl.231/abstract.

Wilkinson, A. (2010a) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010b) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010c) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010d) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010e) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010f) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010g) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. (2010h) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, A. and SAGE Knowledge EBA. (2010) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml.

Wilkinson, Adrian (2010) The SAGE handbook of human resource management. London: SAGE. Available at: http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml.

Wyner, Gordon gordon@msi.org (2017) ‘The Uncertain Future of Market Research.’, Marketing News, 51(Issue 5), pp. 18–19. Available at: http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=123460073&site=ehost-live.

WYNER, GORDON1 gordon.wyner@gmail.com (2015) ‘Brand Decline or Evolution?’, Marketing News, 49(Issue 4), pp. 22–23. Available at: http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=102029448&site=ehost-live.