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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
2.
Benyon, David, Benyon, David, Dawsonera. Designing Interactive Systems: A Comprehensive Guide to HCI and Interaction Design. 2nd ed. Addison-Wesley; 2010.
3.
Cooper, Alan, Reimann, Robert, Cronin, Dave. About Face 3: The Essentials of Interaction Design. Rev. and updated ed. Wiley; 2007.
4.
Snyder, Carolyn, Dawsonera. Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces. Vol Morgan Kaufmann series in interactive technologies. Morgan Kaufmann; 2003.
5.
Snyder, Carolyn. Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces. Vol The Morgan Kaufmann series in interactive technologies. Morgan Kaufmann; 2003.
6.
Shneiderman B, Plaisant C, Cohen M, Jacobs SM, Elmqvist N. Designing the User Interface: Strategies for Effective Human-Computer Interaction. Sixth edition, Global edition. Pearson; 2018.
7.
Dix, Alan John. Human-Computer Interaction. 3rd ed. Prentice Hall; 2004.
8.
Tullis, Tom, Albert, Bill, Dawsonera. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufmann; 2008. http://www.vlebooks.com/vleweb/product/openreader?id=CityUniLon&isbn=9780080558264
9.
Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
10.
Aaron Marcus (2002), Return on Investment for Usable User-Interface Design: Examples and Statistics.
11.
Marcus A. When is a user not a user? interactions. 2003;10(5). doi:10.1145/889692.889705
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Satchell C, Dourish P. Beyond the user. Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7. Published online 2009. doi:10.1145/1738826.1738829
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Karat CM. Guaranteeing rights for the user. Communications of the ACM. 1998;41(12):29-31. doi:10.1145/290133.290144
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Light, A. (2004) HCI 2004 Feature: What have Values got to do with HCI?, Usability News, p 8-9.
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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
16.
Jason Withrow, Cognitive Psychology and IA: From Theory to Practice,.
17.
Benyon, David, Benyon, David, Dawsonera. Designing Interactive Systems: A Comprehensive Guide to HCI and Interaction Design. 2nd ed. Addison-Wesley; 2010.
18.
Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
19.
Benyon, David, Benyon, David, Dawsonera. Designing Interactive Systems: A Comprehensive Guide to HCI and Interaction Design. 2nd ed. Addison-Wesley; 2010.
20.
Esbjoumlrnsson, et al (2007) Drivers Using Mobile Phones in Traffic, International Journal of Human-Computer Interaction, 22, 37 - 58.
21.
Star, S. L. (1999) The Ethnography of Infrastructure. American Behavioral Scientist, 43, 377-391.
22.
Jakob Nielsen, First Rule of Usability? Don’t Listen to Users.
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Truong KN, Hayes GR, Abowd GD. Storyboarding. Designing interactive systems: DIS2006 University Park, PA, June 26-28, 2006. Published online 2006. doi:10.1145/1142405.1142410
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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
25.
"Designing for Interac2on”, 2nd Edi2on, Dan Saffer, New Riders Press (covers methods well, but not all methods are recommended!).
26.
Buxton, Bill. Sketching User Experiences: Getting the Design Right and the Right Design. Morgan Kaufmann; 2007.
27.
Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
28.
Snyder, Carolyn. Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces. Vol The Morgan Kaufmann series in interactive technologies. Morgan Kaufmann; 2003.
29.
Home | Usability.gov.
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useit.com: Jakob Nielsen on Usability and Web Design.
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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
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Usability Testing | Usability.gov.
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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
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Nielsen, J., How to Conduct a Heuristic Evaluation.
37.
Nielsen, J., Ten Usability Heuristics for User Interface Design.
38.
Jennifer Mankoff, Anind K. Dey, Gary Hsieh, Julie Kientz, Scott Lederer, and Morgan Ames. 2003. Heuristic evaluation of ambient displays. In Proceedings of the SIGCHI conference on Human factors in computing systems (CHI ’03). ACM, New York, NY, USA, 169-176.
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Heer J, Card SK, Landay JA. prefuse. CHI 2005: technology, safety, community : conference proceedings : Conference on Human Factors in Computing Systems : Portland, Oregon, USA, April 2-7. Published online 2005. doi:10.1145/1054972.1055031
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Rogers, Yvonne, Preece, Jenny, Sharp, Helen. Interaction Design: Beyond Human-Computer Interaction. 3rd ed. Wiley; 2011.
41.
Nielsen, Jakob. Designing Web Usability: The Practice of Simplicity. New Riders; 1999.
42.
Alertbox: Jakob Nielsen’s Newsletter on Web Usability.
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User Interface Engineering - Usability Research, Training, and Events - UIE.
45.
Usability consulting and training with Human Factors International.
46.
All Things Web - more resources.