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CIPD: The UK’s Professional Body for Human Resources and People Development. https://www.cipd.co.uk/
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Wilkinson A. The SAGE handbook of human resource management. London: : SAGE 2010. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt
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COMBS JAMES, LIU YONGMEI, HALL ANGELA, KETCHEN DAVID. HOW MUCH DO HIGH‐PERFORMANCE WORK PRACTICES MATTER? A META‐ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE. Personnel Psychology 2006;59:501–28.http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.2006.00045.x/abstract
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Purcell, John. Best practice and best fit: Chimera or cul-de-sac? Human Resource Management Journal 1999;9:26–41.https://www.proquest.com/publication/105951?accountid=14510
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Wilkinson A. The SAGE handbook of human resource management. London: : SAGE 2010. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt
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Engaging for Success: Enhancing Performance Through Employee Engagement. http://engageforsuccess.org/wp-content/uploads/2015/08/file52215.pdf
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Employee Engagement and Commitment: A guide to understanding, measuring and increasing engagement in your organization. http://www.shrm.org/about/foundation/products/pages/employeeengagement.aspx
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Employee Engagement: Your Competitive Advantage. https://www.shrm.org/ResourcesAndTools/business-solutions/Documents/Engagement%20Briefing-FINAL.pdf
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Purcell J. Disengaging from engagement. Human resource management journal;24.http://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12046/abstract
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Guest D. Employee engagement: a sceptical analysis. Journal of Organizational Effectiveness: People and Performance 2014;1:141–56. doi:10.1108/JOEPP-04-2014-0017
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Cappelli, Peter1,2 (AUTHOR) cappelli@wharton.upenn.edu. Talent Management for the Twenty-First Century. Harvard Business Review 2008;86:74–81.
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Cappelli, Peter. HR for Neophytes. Harvard Business Review 2013;91:25–7.
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Peter Cappelli and JR Keller. Talent Management: Conceptual Approaches and Practical Challenges. Annual Review of Organizational Psychology and Organizational Behavior 2014;1:: 305--331.https://go.openathens.net/redirector/city.ac.uk?url=http://www.annualreviews.org/doi/10.1146/annurev-orgpsych-031413-091314
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The Search for Executive Talent. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/The%20Search%20for%20Exec%20Talent.pdf
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Developing Leadership Talent. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/Developing%20Leadership%20Talent.pdf
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Ready, Douglas A.1,2Hill, Linda A.3Thomas, Robert J.4. Building a Game-Changing Talent Strategy. (cover story). Harvard Business Review 2014;92:62–8.
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Fernández-Aráoz, Claudio, Groysberg, Boris, Nohria, Nitin. How to Hang On to Your High Potentials. Harvard Business Review 2011;89:76–83.
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Huselid, Mark A., Beatty, Richard W., Becker, Brian E. A Players or A Positions? Harvard Business Review 2005;83:110–7.
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Wilkinson A. The SAGE handbook of human resource management. London: : SAGE 2010. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt
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Dawsonera. Contemporary human resource management: text and cases. Fourth edition. Harlow: : Pearson Education Limited 2013. http://www.vlebooks.com/vleweb/product/openreader?id=CityUniLon&isbn=9780273757863
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Advisory, Conciliation and Arbitration Service - Representation. http://www.acas.org.uk/index.aspx?articleid=1745
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Advisory, Conciliation and Arbitration Service - The Future of Workplace Relations Discussion Paper Series. http://www.acas.org.uk/index.aspx?articleid=3544
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Breaugh JA, Starke M. Research on Employee Recruitment: So Many Studies, So Many Remaining Questions. Journal of Management 2000;26:405–34.http://journals.sagepub.com/doi/10.1177/014920630002600303
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Ployhart, Robert E. Staffing in the 21st Century: New Challenges and Strategic Opportunities. Journal of Management 2006;32:868–97.http://journals.sagepub.com/doi/abs/10.1177/0149206306293625
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Chapman, Derek S., Uggerslev, Krista L., Sarah A. Paasentin, Kelly A., Jones, David A. Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes. Journal of Applied Psychology Published Online First: 2005.https://search.ebscohost.com/login.aspx?direct=true&authtype=ip,shib&custid=s1089299&db=pdh&AN=2005-10696-009
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Ryan, Ann MarieTippins, Nancy T. Attracting and selecting: What psychological research tells us. Human Resource Management 2004;43:305–18.https://www.proquest.com/docview/222129432?pq-origsite=summon&accountid=14510
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Wilkinson A. The SAGE handbook of human resource management. London: : SAGE 2010. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt
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Multisource feedback: Lessons learned and implications for practice. Human resource management;46.http://onlinelibrary.wiley.com/doi/10.1002/hrm.20161/abstract
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Peiperl, Maury A.1,2 LearnDsgns@aol.com. Getting 360° Feedback Right. Harvard Business Review 2001;79:142–7.
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Jackman, Jay M. jayj@stanfordalumni.orgStrober, Myra H.1 myras@stanford.edu. Fear of Feedback. Harvard Business Review 2003;81:101–7.
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David D, Rose M-H. Performance Management That Makes A Difference: An Evidence-Based Approach. https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Performance Management.pdf
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Wilkinson A. The SAGE handbook of human resource management. London: : SAGE 2010. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt
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Rynes SL, Gerhart B, Minette KA. The importance of pay in employee motivation: Discrepancies between what people say and what they do. Human Resource Management 2004;43:381–94. doi:10.1002/hrm.20031
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Shaw JD, Gupta N. Let the evidence speak again! Financial incentives are more effective than we thought. Human Resource Management Journal 2015;25:281–93. doi:10.1111/1748-8583.12080
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Brown D, Reilly P. Reward and Engagement. Compensation & Benefits Review 2013;45:145–57. doi:10.1177/0886368713497546
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Ogbonnaya C, Daniels K, Nielsen K. Does contingent pay encourage positive employee attitudes and intensify work? Human Resource Management Journal 2017;27:94–112. doi:10.1111/1748-8583.12130
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Francine D. Blau and Lawrence M. Kahn. The Gender Pay Gap: Have Women Gone as Far as They Can? Academy of Management Perspectives 2007;21.https://0-www-jstor-org.wam.city.ac.uk/stable/4166284?pq-origsite=summon&seq=1#metadata_info_tab_contents
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Martin J. Conyon. Executive Compensation and Incentives. Academy of Management Perspectives 2006;20.https://0-www-jstor-org.wam.city.ac.uk/stable/4166217?pq-origsite=summon&seq=1#metadata_info_tab_contents
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Blyton P, Heery E, Bacon NA, et al. The SAGE Handbook of Industrial Relations. London: : SAGE Publications 2008. https://ebookcentral.proquest.com/lib/city/detail.action?docID=1024093
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Boxall PF, Purcell J, Wright P. The Oxford handbook of human resource management. Oxford: : Oxford University Press 2007.
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Ackroyd S, Batt R, Thompson P, et al. The Oxford Handbook of Work and Organization. New York: : Oxford University Press, Incorporated https://go.openathens.net/redirector/city.ac.uk?url=https%3A%2F%2Facademic.oup.com%2Fedited-volume%2F38663
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Advisory, Conciliation and Arbitration Service Advisory booklet - Flexible working and work-life balance. http://www.acas.org.uk/index.aspx?articleid=1283
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Anupindi R. Managing business process flows: principles of operations management. 3rd ed., International ed. Boston, Mass: : Prentice Hall 2012. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163
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Anupindi R, Anupindi R, Chopra S, et al. Managing Business Process Flows. 3rd ed. Harlow: : Pearson Education UK 2013. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163
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Slack N, Brandon-Jones A. Essentials of operations management. Second edition. Harlow, England: : Pearson 2018. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5487636
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Wyner, Gordon gordon@msi.org. The Uncertain Future of Market Research. Marketing News 2017;51:18–9.http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=123460073&site=ehost-live
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WYNER, GORDON1 gordon.wyner@gmail.com. Brand Decline or Evolution? Marketing News 2015;49:22–3.http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=102029448&site=ehost-live
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Tim Walker. How much …? The rise of dynamic and personalised pricing. Guardian Published Online First: 20 November 2017.https://www.theguardian.com/global/2017/nov/20/dynamic-personalised-pricing
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Integrating Marketing Communications: New Findings, New Lessons, and New Ideas | Journal of Marketing. http://0-journals.ama.org.wam.city.ac.uk/doi/10.1509/jm.15.0419
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Schneider, Joan1Hall, Julie2. Why Most Product Launches Fail. Harvard Business Review 2011;89:21–3.
