Bibliography for MBM408: Block 3: Creating Management Advantage BETA

‘Acas: Help and Advice for Employers and Employees’. n.d. Help and Advice for Employers and Employees. http://www.acas.org.uk/index.aspx?articleid=1461.

Ackroyd, Stephen, Rosemary Batt, Paul Thompson, Pamela S. Tolbert, and Oxford Handbooks Online. n.d. The Oxford Handbook of Work and Organization. Vol. Oxford Handbooks Ser. New York: Oxford University Press, Incorporated. https://go.openathens.net/redirector/city.ac.uk?url=https%3A%2F%2Facademic.oup.com%2Fedited-volume%2F38663.

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Anupindi, Ravi. 2012. Managing Business Process Flows: Principles of Operations Management. 3rd ed., International ed. Boston, Mass: Prentice Hall. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

Anupindi, Ravi, Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, and Eitan Zemel. 2013. Managing Business Process Flows. 3rd ed. Harlow: Pearson Education UK. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

Bacon, N. 2006. ‘Theories of Human Resource Management’.

Blyton, Paul, Edmund Heery, Nick A. Bacon, Jack Fiorito, and Ebook Central. 2008. The SAGE Handbook of Industrial Relations. London: SAGE Publications. https://ebookcentral.proquest.com/lib/city/detail.action?docID=1024093.

Boxall, Peter F., John Purcell, and Pat Wright. 2007. The Oxford Handbook of Human Resource Management. Oxford: Oxford University Press.

Breaugh, James A., and Mary Starke. 2000. ‘Research on Employee Recruitment: So Many Studies, So Many Remaining Questions’. Journal of Management 26 (3): 405–34. http://journals.sagepub.com/doi/10.1177/014920630002600303.

Brown, Duncan, and Peter Reilly. 2013. ‘Reward and Engagement’. Compensation & Benefits Review 45 (3): 145–57. https://doi.org/10.1177/0886368713497546.

Cappelli, Peter. 2013. ‘HR for Neophytes.’ Harvard Business Review 91 (Issue 10): 25–27.

Cappelli, Peter1,2 (AUTHOR) cappelli@wharton.upenn.edu. 2008. ‘Talent Management for the Twenty-First Century.’ Harvard Business Review 86 (Issue 3, p74-81. 8p. 2 Color Photographs): 74–81.

Chapman, Derek S., Uggerslev, Krista L., Sarah A. Paasentin, Kelly A., Jones, David A. 2005. ‘Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.’ Journal of Applied Psychology, no. 5. https://search.ebscohost.com/login.aspx?direct=true&authtype=ip,shib&custid=s1089299&db=pdh&AN=2005-10696-009.

Christensen, Clayton M.1Hall, Taddy2Dillon, KarenDuncan, David S.3. 2016. ‘Know Your Customers’ “Jobs to Be Done”.  (Cover Story)’. Harvard Business Review 94 (Issue 9): 54–60.

‘CIPD: The UK’s Professional Body for Human Resources and People Development’. n.d. https://www.cipd.co.uk/.

COMBS JAMES, LIU YONGMEI, HALL ANGELA, KETCHEN DAVID. 2006. ‘HOW MUCH DO HIGH‐PERFORMANCE WORK PRACTICES MATTER? A META‐ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE’. Personnel Psychology 59 (3): 501–28. http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.2006.00045.x/abstract.

David, Dorsey, and Mueller-Hansen Rose. n.d. ‘Performance Management That Makes A Difference: An Evidence-Based Approach’. https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Performance Management.pdf.

Dawsonera. 2013. Contemporary Human Resource Management: Text and Cases. Edited by Tom Redman and Adrian Wilkinson. Fourth edition. Harlow: Pearson Education Limited. http://www.vlebooks.com/vleweb/product/openreader?id=CityUniLon&isbn=9780273757863.

‘Developing Leadership Talent’. n.d. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/Developing%20Leadership%20Talent.pdf.

Edelman Marc, David C. 2015. ‘Competing on Customer Journeys.’ Harvard Business Review 93 (Issue 11, p88-7. 10p. 1 Color Photograph): 88–7.

‘Employee Engagement and Commitment: A Guide to Understanding, Measuring and Increasing Engagement in Your Organization’. n.d. Society for Human Resource Management. http://www.shrm.org/about/foundation/products/pages/employeeengagement.aspx.

‘Employee Engagement: Your Competitive Advantage’. n.d. https://www.shrm.org/ResourcesAndTools/business-solutions/Documents/Engagement%20Briefing-FINAL.pdf.

‘Engaging for Success: Enhancing Performance Through Employee Engagement’. n.d. http://engageforsuccess.org/wp-content/uploads/2015/08/file52215.pdf.

Fernández-Aráoz, Claudio, Groysberg, Boris, Nohria, Nitin. 2011. ‘How to Hang On to Your High Potentials.’ Harvard Business Review 89 (Issue 10, p76-83. 8p. 1 Color Photograph, 1 Illustration): 76–83.

Francine D. Blau and Lawrence M. Kahn. 2007. ‘The Gender Pay Gap: Have Women Gone as Far as They Can?’ Academy of Management Perspectives 21 (1). https://0-www-jstor-org.wam.city.ac.uk/stable/4166284?pq-origsite=summon&seq=1#metadata_info_tab_contents.

Guest, David. 2014. ‘Employee Engagement: A Sceptical Analysis’. Journal of Organizational Effectiveness: People and Performance 1 (2): 141–56. https://doi.org/10.1108/JOEPP-04-2014-0017.

Huselid, Mark A., Beatty, Richard W., Becker, Brian E. 2005. ‘A Players or A Positions?’ Harvard Business Review 83 (12): 110–17.

‘Integrating Marketing Communications: New Findings, New Lessons, and New Ideas | Journal of Marketing’. n.d. http://0-journals.ama.org.wam.city.ac.uk/doi/10.1509/jm.15.0419.

Jackman, Jay M. jayj@stanfordalumni.orgStrober, Myra H.1 myras@stanford.edu. 2003. ‘Fear of Feedback.’ Harvard Business Review 81 (4): 101–7.

Martin J. Conyon. 2006. ‘Executive Compensation and Incentives’. Academy of Management Perspectives 20 (1). https://0-www-jstor-org.wam.city.ac.uk/stable/4166217?pq-origsite=summon&seq=1#metadata_info_tab_contents.

‘Multisource Feedback: Lessons Learned and Implications for Practice’. n.d. Human Resource Management 46 (2). http://onlinelibrary.wiley.com/doi/10.1002/hrm.20161/abstract.

Ogbonnaya, Chidiebere, Kevin Daniels, and Karina Nielsen. 2017. ‘Does Contingent Pay Encourage Positive Employee Attitudes and Intensify Work?’ Human Resource Management Journal 27 (1): 94–112. https://doi.org/10.1111/1748-8583.12130.

Peiperl, Maury A.1,2 LearnDsgns@aol.com. 2001. ‘Getting 360° Feedback Right’. Harvard Business Review 79 (Issue 1): 142–47.

Peter Cappelli and JR Keller. 2014. ‘Talent Management: Conceptual Approaches and Practical Challenges’. Annual Review of Organizational Psychology and Organizational Behavior 1: : 305--331. https://go.openathens.net/redirector/city.ac.uk?url=http://www.annualreviews.org/doi/10.1146/annurev-orgpsych-031413-091314.

Ployhart, Robert E. 2006. ‘Staffing in the 21st Century: New Challenges and Strategic Opportunities’. Journal of Management 32 (6): 868–97. http://journals.sagepub.com/doi/abs/10.1177/0149206306293625.

Purcell, John. 1999. ‘Best Practice and Best Fit: Chimera or Cul-de-Sac?’ Human Resource Management Journal 9 (3): 26–41. https://www.proquest.com/publication/105951?accountid=14510.

Purcell, John. n.d. ‘Disengaging from Engagement’. Human Resource Management Journal 24 (3). http://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12046/abstract.

Ready, Douglas A.1,2Hill, Linda A.3Thomas, Robert J.4. 2014. ‘Building a Game-Changing Talent Strategy.  (Cover Story)’. Harvard Business Review 92 (1): 62–68.

Ryan, Ann MarieTippins, Nancy T. 2004. ‘Attracting and Selecting: What Psychological Research Tells Us’. Human Resource Management 43 (4): 305–18. https://www.proquest.com/docview/222129432?pq-origsite=summon&accountid=14510.

Rynes, Sara L., Barry Gerhart, and Kathleen A. Minette. 2004. ‘The Importance of Pay in Employee Motivation: Discrepancies between What People Say and What They Do’. Human Resource Management 43 (4): 381–94. https://doi.org/10.1002/hrm.20031.

Schneider, Joan1Hall, Julie2. 2011. ‘Why Most Product Launches Fail.’ Harvard Business Review 89 (Issue 4, p21-23. 3p. 5 Color Photographs): 21–23.

Shaw, Jason D., and Nina Gupta. 2015. ‘Let the Evidence Speak Again! Financial Incentives Are More Effective than We Thought’. Human Resource Management Journal 25 (3): 281–93. https://doi.org/10.1111/1748-8583.12080.

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Slack, Nigel, and Alistair Brandon-Jones. 2018. Essentials of Operations Management. Second edition. Harlow, England: Pearson. https://ebookcentral.proquest.com/lib/city/detail.action?docID=5487636.

‘The Search for Executive Talent’. n.d. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/The%20Search%20for%20Exec%20Talent.pdf.

Tim Walker. 2017. ‘How Much …? The Rise of Dynamic and Personalised Pricing’. Guardian, November. https://www.theguardian.com/global/2017/nov/20/dynamic-personalised-pricing.

Welbourne, Theresa M. n.d. ‘Employee Engagement: Beyond the Fad and into the Executive Suite’. Leader to Leader 2007 (44). http://0-onlinelibrary.wiley.com.wam.city.ac.uk/doi/10.1002/ltl.231/abstract.

Wilkinson, Adrian. 2010. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml.

Wilkinson, Adrian. 2010a. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010b. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010c. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010d. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010e. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010f. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010g. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

———. 2010h. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt.

Wilkinson, Adrian and SAGE Knowledge EBA. 2010. The SAGE Handbook of Human Resource Management. London: SAGE. http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml.

Wyner, Gordon gordon@msi.org. 2017. ‘The Uncertain Future of Market Research.’ Marketing News 51 (Issue 5): 18–19. http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=123460073&site=ehost-live.

WYNER, GORDON1 gordon.wyner@gmail.com. 2015. ‘Brand Decline or Evolution?’ Marketing News 49 (Issue 4): 22–23. http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=102029448&site=ehost-live.