Bibliography for MBM408: Block 3: Creating Management Advantage BETA

‘Acas: Help and Advice for Employers and Employees’. Help and Advice for Employers and Employees, http://www.acas.org.uk/index.aspx?articleid=1461.

Ackroyd, Stephen, et al. The Oxford Handbook of Work and Organization. Oxford University Press, Incorporated, https://go.openathens.net/redirector/city.ac.uk?url=https%3A%2F%2Facademic.oup.com%2Fedited-volume%2F38663. Electronic resource.

Advisory, Conciliation and Arbitration Service - Representation. http://www.acas.org.uk/index.aspx?articleid=1745.

Advisory, Conciliation and Arbitration Service - The Future of Workplace Relations Discussion Paper Series. http://www.acas.org.uk/index.aspx?articleid=3544.

Advisory, Conciliation and Arbitration Service Advisory Booklet - Flexible Working and Work-Life Balance. http://www.acas.org.uk/index.aspx?articleid=1283.

Anupindi, Ravi, et al. Managing Business Process Flows. 3rd ed, Pearson Education UK, 2013, https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

———. Managing Business Process Flows: Principles of Operations Management. 3rd ed., International ed, Prentice Hall, 2012, https://ebookcentral.proquest.com/lib/city/detail.action?docID=5137163.

Bacon, N. Theories of Human Resource Management. 2006.

Blyton, Paul, et al. The SAGE Handbook of Industrial Relations. SAGE Publications, 2008, https://ebookcentral.proquest.com/lib/city/detail.action?docID=1024093. Electronic resource.

Boxall, Peter F., et al. The Oxford Handbook of Human Resource Management. Oxford University Press, 2007.

Breaugh, James A., and Mary Starke. ‘Research on Employee Recruitment: So Many Studies, So Many Remaining Questions’. Journal of Management, vol. 26, no. 3, June 2000, pp. 405–34, http://journals.sagepub.com/doi/10.1177/014920630002600303.

Brown, Duncan, and Peter Reilly. ‘Reward and Engagement’. Compensation & Benefits Review, vol. 45, no. 3, May 2013, pp. 145–57, https://doi.org/10.1177/0886368713497546.

Cappelli, Peter. ‘HR for Neophytes.’ Harvard Business Review, vol. 91, no. Issue 10, 2013, pp. 25–27.

Cappelli, Peter1,2 (AUTHOR) cappelli@wharton.upenn.edu. ‘Talent Management for the Twenty-First Century.’ Harvard Business Review, vol. 86, no. Issue 3, p74-81. 8p. 2 Color Photographs, 2008, pp. 74–81.

Chapman, Derek S., Uggerslev, Krista L., Sarah A. Paasentin, Kelly A., Jones, David A. ‘Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.’ Journal of Applied Psychology, no. 5, 2005, https://search.ebscohost.com/login.aspx?direct=true&authtype=ip,shib&custid=s1089299&db=pdh&AN=2005-10696-009.

Christensen, Clayton M.1Hall, Taddy2Dillon, KarenDuncan, David S.3. ‘Know Your Customers’ “Jobs to Be Done”.  (Cover Story)’. Harvard Business Review, vol. 94, no. Issue 9, 2016, pp. 54–60.

CIPD: The UK’s Professional Body for Human Resources and People Development. https://www.cipd.co.uk/.

COMBS JAMES, LIU YONGMEI, HALL ANGELA, KETCHEN DAVID. ‘HOW MUCH DO HIGH‐PERFORMANCE WORK PRACTICES MATTER? A META‐ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE’. Personnel Psychology, vol. 59, no. 3, 2006, pp. 501–28, http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.2006.00045.x/abstract.

David, Dorsey, and Mueller-Hansen Rose. Performance Management That Makes A Difference: An Evidence-Based Approach. https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Performance Management.pdf.

Dawsonera. Contemporary Human Resource Management: Text and Cases. Edited by Tom Redman and Adrian Wilkinson, Fourth edition, Pearson Education Limited, 2013, http://www.vlebooks.com/vleweb/product/openreader?id=CityUniLon&isbn=9780273757863. Electronic resource.

Developing Leadership Talent. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/Developing%20Leadership%20Talent.pdf.

Edelman Marc, David C. ‘Competing on Customer Journeys.’ Harvard Business Review, vol. 93, no. Issue 11, p88-7. 10p. 1 Color Photograph, 2015, pp. 88–7.

Employee Engagement and Commitment: A Guide to Understanding, Measuring and Increasing Engagement in Your Organization. Society for Human Resource Management, http://www.shrm.org/about/foundation/products/pages/employeeengagement.aspx.

Employee Engagement: Your Competitive Advantage. https://www.shrm.org/ResourcesAndTools/business-solutions/Documents/Engagement%20Briefing-FINAL.pdf.

Engaging for Success: Enhancing Performance Through Employee Engagement. http://engageforsuccess.org/wp-content/uploads/2015/08/file52215.pdf.

Fernández-Aráoz, Claudio, Groysberg, Boris, Nohria, Nitin. ‘How to Hang On to Your High Potentials.’ Harvard Business Review, vol. 89, no. Issue 10, p76-83. 8p. 1 Color Photograph, 1 Illustration, 2011, pp. 76–83.

Francine D. Blau and Lawrence M. Kahn. ‘The Gender Pay Gap: Have Women Gone as Far as They Can?’ Academy of Management Perspectives, vol. 21, no. 1, 2007, https://0-www-jstor-org.wam.city.ac.uk/stable/4166284?pq-origsite=summon&seq=1#metadata_info_tab_contents.

Guest, David. ‘Employee Engagement: A Sceptical Analysis’. Journal of Organizational Effectiveness: People and Performance, vol. 1, no. 2, May 2014, pp. 141–56, https://doi.org/10.1108/JOEPP-04-2014-0017.

Huselid, Mark A., Beatty, Richard W., Becker, Brian E. ‘A Players or A Positions?’ Harvard Business Review, vol. 83, no. 12, 2005, pp. 110–17.

Integrating Marketing Communications: New Findings, New Lessons, and New Ideas | Journal of Marketing. http://0-journals.ama.org.wam.city.ac.uk/doi/10.1509/jm.15.0419.

Jackman, Jay M. jayj@stanfordalumni.orgStrober, Myra H.1 myras@stanford.edu. ‘Fear of Feedback.’ Harvard Business Review, vol. 81, no. 4, 2003, pp. 101–07.

Martin J. Conyon. ‘Executive Compensation and Incentives’. Academy of Management Perspectives, vol. 20, no. 1, 2006, https://0-www-jstor-org.wam.city.ac.uk/stable/4166217?pq-origsite=summon&seq=1#metadata_info_tab_contents.

‘Multisource Feedback: Lessons Learned and Implications for Practice’. Human Resource Management, vol. 46, no. 2, http://onlinelibrary.wiley.com/doi/10.1002/hrm.20161/abstract.

Ogbonnaya, Chidiebere, et al. ‘Does Contingent Pay Encourage Positive Employee Attitudes and Intensify Work?’ Human Resource Management Journal, vol. 27, no. 1, Jan. 2017, pp. 94–112, https://doi.org/10.1111/1748-8583.12130.

Peiperl, Maury A.1,2 LearnDsgns@aol.com. ‘Getting 360° Feedback Right’. Harvard Business Review, vol. 79, no. Issue 1, 2001, pp. 142–47.

Peter Cappelli and JR Keller. ‘Talent Management: Conceptual Approaches and Practical Challenges’. Annual Review of Organizational Psychology and Organizational Behavior, vol. 1, 2014, p. : 305--331, https://go.openathens.net/redirector/city.ac.uk?url=http://www.annualreviews.org/doi/10.1146/annurev-orgpsych-031413-091314.

Ployhart, Robert E. ‘Staffing in the 21st Century: New Challenges and Strategic Opportunities’. Journal of Management, vol. 32, no. 6, 2006, pp. 868–97, http://journals.sagepub.com/doi/abs/10.1177/0149206306293625.

Purcell, John. ‘Best Practice and Best Fit: Chimera or Cul-de-Sac?’ Human Resource Management Journal, vol. 9, no. 3, 1999, pp. 26–41, https://www.proquest.com/publication/105951?accountid=14510.

Purcell, John. ‘Disengaging from Engagement’. Human Resource Management Journal, vol. 24, no. 3, http://onlinelibrary.wiley.com/doi/10.1111/1748-8583.12046/abstract.

Ready, Douglas A.1,2Hill, Linda A.3Thomas, Robert J.4. ‘Building a Game-Changing Talent Strategy.  (Cover Story)’. Harvard Business Review, vol. 92, no. 1, 2014, pp. 62–68.

Ryan, Ann MarieTippins, Nancy T. ‘Attracting and Selecting: What Psychological Research Tells Us’. Human Resource Management, vol. 43, no. 4, 2004, pp. 305–18, https://www.proquest.com/docview/222129432?pq-origsite=summon&accountid=14510.

Rynes, Sara L., et al. ‘The Importance of Pay in Employee Motivation: Discrepancies between What People Say and What They Do’. Human Resource Management, vol. 43, no. 4, Winter 2004, pp. 381–94, https://doi.org/10.1002/hrm.20031.

Schneider, Joan1Hall, Julie2. ‘Why Most Product Launches Fail.’ Harvard Business Review, vol. 89, no. Issue 4, p21-23. 3p. 5 Color Photographs, 2011, pp. 21–23.

Shaw, Jason D., and Nina Gupta. ‘Let the Evidence Speak Again! Financial Incentives Are More Effective than We Thought’. Human Resource Management Journal, vol. 25, no. 3, July 2015, pp. 281–93, https://doi.org/10.1111/1748-8583.12080.

SHRM: The US Society for Human Resource Management. https://www.shrm.org/.

Slack, Nigel, and Alistair Brandon-Jones. Essentials of Operations Management. Second edition, Pearson, 2018, https://ebookcentral.proquest.com/lib/city/detail.action?docID=5487636.

The Search for Executive Talent. https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/The%20Search%20for%20Exec%20Talent.pdf.

Tim Walker. ‘How Much …? The Rise of Dynamic and Personalised Pricing’. Guardian, Nov. 2017, https://www.theguardian.com/global/2017/nov/20/dynamic-personalised-pricing.

Welbourne, Theresa M. ‘Employee Engagement: Beyond the Fad and into the Executive Suite’. Leader to Leader, vol. 2007, no. 44, http://0-onlinelibrary.wiley.com.wam.city.ac.uk/doi/10.1002/ltl.231/abstract.

Wilkinson, Adrian. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml.

Wilkinson, Adrian. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

———. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-sk.sagepub.com.wam.city.ac.uk/reference/hdbk_humanresourcemgmt. Electronic resource.

Wilkinson, Adrian and SAGE Knowledge EBA. The SAGE Handbook of Human Resource Management. SAGE, 2010, http://0-knowledge.sagepub.com.wam.city.ac.uk/view/hdbk_humanresourcemgmt/SAGE.xml. Electronic resource.

Wyner, Gordon gordon@msi.org. ‘The Uncertain Future of Market Research.’ Marketing News, vol. 51, no. Issue 5, 2017, pp. 18–19, http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=123460073&site=ehost-live.

WYNER, GORDON1 gordon.wyner@gmail.com. ‘Brand Decline or Evolution?’ Marketing News, vol. 49, no. Issue 4, 2015, pp. 22–23, http://0-search.ebscohost.com.wam.city.ac.uk/login.aspx?direct=true&db=bth&AN=102029448&site=ehost-live.